Looking for supports & services that feel more

…Like Family?

Our approach

Officially launched in 2022, AkinCare is a passion project designed to deliver high quality, reliable services in the disability, aged care and DVA support space.

We are proud to be an NDIS registered Boutique Support business.

More than another support provider, @ Akincare we're like family.

FAQs

  • At AkinCare, we offer a comprehensive range of support services tailored to the unique needs of individuals with disabilities, DVA clients, and seniors. Our services include:

    • Personal Care:

      Assistance with daily living activities such as showering,

      dressing,

      grooming,

      and meal preparation.

    • Domestic Assistance:

      Help with household tasks like cleaning,

      laundry,

      and organizing

    • Social Support:

      Companionship,

      engaging in community activities,

      and facilitating social connections.

    • Transport:

      Assistance with getting to and from appointments,

      social outings,

      or running errands.

    • Respite Care:

      Providing temporary relief for primary caregivers,

      allowing them to take a break while ensuring the continued well-being of their loved ones.

    • Plan Co-Ordination:

      Assisting individuals in navigating the NDIS, developing their plans, connecting with service providers, and maximizing their funding.

    We also provide specialised support for DVA clients and seniors, such as assistance with accessing DVA benefits, navigating aged care services, and providing support for age-related challenges.

    Our goal is to empower individuals to live fulfilling lives, maintain their independence, and achieve their personal goals. We work collaboratively with clients, their families and any existing care teams or supports to develop personalised support plans that cater to their specific needs and preferences.

  • At AkinCare, we welcome individuals who:

    • Have a disability:

      We support people of all ages with a wide range of disabilities.

      If you have an NDIS plan,

      we can assist you in accessing the services you need.

    • Are DVA clients:

      We provide specialized support for veterans and their families,

      helping them access DVA benefits and navigate available services.

    • Are seniors:

      We offer a range of services tailored to the needs of older adults,

      promoting independence and well-being.

    If you're unsure about your eligibility, please don't hesitate to contact us. Our friendly team is happy to discuss your individual circumstances and explore how we can best support you.

    Remember: We believe everyone deserves access to quality care and support. We'll work with you to understand your needs and tailor our services to suit you.

  • Getting started with AKinCare is easy! Here's how:

    1. Get in touch: Reach out to us via phone, email, or through the contact form on our website. You can also use the intake form at the bottom of this page) Let us know a little about yourself and the type of support you're looking for.

    2. Initial consultation: We'll arrange a free, no-obligation consultation to discuss your needs and goals in more detail. This can be done in person, over the phone, or via video call – whatever suits you best.

    3. Personalized support plan: Based on your consultation, we'll develop a personalized support plan outlining the services that best meet your needs and preferences.

    4. Matching with a support worker: We'll carefully match you with a qualified and compassionate support worker who shares your interests and understands your requirements.

    5. Ongoing support: We'll regularly check in with you to ensure you're happy with the services and make any adjustments as needed.

    Additional Information:

    • NDIS Participants:

      If you have an NDIS plan,

      we can help you understand your funding and ensure you're getting the most out of it.

    • DVA Clients:

      We can assist you in navigating the DVA system and accessing the benefits you're entitled to.

    • Seniors:

      We can provide information about aged care services and support you in making informed decisions about your care.

    We understand that everyone's journey is different, and we're here to guide you every step of the way. Contact us today to start your journey toward greater independence and well-being!

  • At AkinCare, we believe in transparent and fair pricing. Our fees are structured to reflect the type and duration of services you require, ensuring you receive value for your investment in your well-being.

    • NDIS Participants:

      Our fees align with the NDIS Price Guide,

      ensuring you receive the maximum value from your funding.

      We can also assist you in understanding your NDIS plan and how to best utilize your budget.

    • DVA Clients:

      We offer competitive rates for DVA-funded services,

      and we'll work with you to maximize your entitlements.

    • Private Clients:

      We offer affordable private rates for those not accessing government funding.

      We can provide you with a detailed quote tailored to your specific needs.

    Fee Structure:

    • Hourly Rates:

      Most of our services are charged on an hourly basis. To ensure we meet legislative requirement and ensure fair conditions for our staff, we may have a 2 hour minimum for services.

      allowing for flexibility and customisation.

    • Package Deals:

      We may offer package deals for certain services,

      providing cost savings for regular support.

    • Travel Fees:

      Please note that travel fees may apply depending on your location and the distance our support workers need to travel.

      Why do we charge travel fees?
      We believe in fair compensation for our dedicated staff. Travel is an integral part of providing support, and our travel fees ensure that our team members are appropriately reimbursed for their time and expenses while adhering to their award conditions. The NDIS recognizes the cost of travel and includes a specific line item for it, emphasizing the importance of compensating staff for travel-related costs. It's important to note that our staff often use their own vehicles for travel, incurring costs such as fuel, maintenance, and wear and tear. Our travel fees help offset these expenses, ensuring fair treatment and recognizing their commitment to supporting participants. While some providers may not charge travel fees, we prioritize fair treatment and ensure our staff are paid fairly for their commitment to supporting participants.

    Transparency is Key:

    We understand that understanding fees is important. We'll provide you with a clear breakdown of costs upfront, ensuring there are no surprises. We're also happy to answer any questions you may have about our fees and payment options.

    Contact Us:

    For a personalised quote or to discuss your specific needs and budget, please don't hesitate to contact us. We're committed to providing high-quality care that is accessible and affordable.

Programs We Support

  • NDIS

    The NDIS can provide all people with disability with information and connections to services in their communities such as doctors, sporting clubs, support groups, libraries and schools, as well as information about what support is provided by each state and territory government and how to access them.

  • My Aged Care Package

    My Aged Care is your starting point to access government-funded aged care services. Whatever your situation, specific needs, or background, we can help you understand what types of services are available and how to accesss them. Including entitlements and what services may be available.

  • DVA Household Services

    The Australian Government's Department of Veteran Affairs support those who serve or have served in defence of our nation, and their families. A wide range of support & services may be available to those who qualify including financial support, health care, mental health care and home care assistance. 

Dont Just take our word for it.

  • "The domestic support I have received from AkinCare has been the best I've had to date. I have been receiving domestic services through DVA ever since I retired and no other company has come close to what you guys deliver"

    Bernard H. DVA Home Support Particpant

  • "Akin care is by far the best ndis support I've come across. Myself and 2 children have all got the most amazing support workers. My life and theirs has become a lot more bearable now because of their amazing workers! All very professional and trustworthy. A company above the rest! Highly recommend."

    Julie A. NDIS Participant

  • "I love my cleaner, I get excited to have her every week, The highlight of my week. She is so kind and Caring, she's been like family for me during the past few months"

    Cheryl L. My Aged Care Participant

Get started with AkinCare, today.